Aspire, company’s intranet portal used by thousands of employees daily. Our mission was to reimagine it with a modern, accessible, and human-centered experience that feels warm, intuitive, and effortless to use.
Category
Role
Time Line
What I did
In this project, within a team of 5 (Designers, Lead, PM & AVP), I spearheaded the UX discovery and research phase, laying the foundation for a user- centric design approach. My primary responsibility was to gather and analyze onshore and offshore user feedback, ensuring we addressed key needs, including creating a warm, welcoming, and visually appealing experience. I also guided junior and associate designers throughout this process, helping them understand user insights and incorporating those findings into our design decisions.
A key contribution was crafting the design system from scratch, ensuring AAA compliance and aligning with user preferences for a warm, welcoming, and visually appealing experience. This system provided a solid foundation for a consistent and accessible design.
I also collaborated with the design team on wireframes and visual design under the guidance of the lead designer and AVPs, creating high-fidelity designs that balanced usability with aesthetics.
Through a combination of leadership, design expertise, and collaborative teamwork, my efforts were pivotal in shaping a functional, accessible, and engaging portal experience for users.
The Why Behind Redesign
Seeing beyond the surface
challenge
The existing Aspire homepage had several critical issues:
Not aligned with AAA accessibility standards
Low engagement and poor visual appeal
Non-user-friendly layout and confusing navigation
Inconsistent design across sections and applications
objective
Our redesign aimed to:
Enhance user experience through clarity and visual comfort
Optimize navigation for effortless discovery of tools and resources
Ensure geographical inclusivity for onshore & offshore users
Establish a consistent, accessible design system for future apps
Scalable Design System
Built for consistency, growth & accessibility
AAA-Ready UI ensuring accessibility across all Aspire apps
Tokenized Foundation with reusable colors, typography & spacing
Modular Components designed once, applied everywhere
Consistent Experiences across homepage, ERP, IGM and many other internal applications
Faster Delivery through reusable patterns and shared guidelines
The redesign resulted in a more intuitive, inclusive, and visually cohesive intranet experience - supported by a scalable design system now used across multiple internal apps. Employees can navigate, discover, and engage with the platform more effortlessly, leading to a noticeably improved user experience.
